SERVICES
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OUR FOCUS
Your packaging machine partner
We’re dedicated to becoming your trusted partner by giving you services such as; machine sales, installation, servicing and provision of spare parts. offering a complete suite of refined and expert services tailored to your specific needs. As a valued client, your satisfaction stands as a testament to our commitment to excellence.
Discover below the extensive range of services that cater to your requirements, and don’t hesitate to contact us for any specialised or personalised needs. Your contentment is our utmost priority, and our team is readily available to provide the tailored solutions you seek.
Consultation
supply
Installation
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Provision of spare parts
Consultancy
Sachetpack goes beyond just machinery. We offer comprehensive consultancy services to optimize your entire packaging process. Our team of experts collaborates closely with you to understand your unique production needs. Through in-depth analysis, we provide tailored recommendations for packaging design, machinery selection, and process improvements – ensuring your operations run smoother and more efficiently.
- Benefit from the knowledge and experience of industry professionals.
- We understand there’s no one-size-fits-all approach. Your needs are our priority.
- We recommend the most suitable machinery to optimize your production flow.
Machine Supply
Sachetpack is your one-stop shop for top-tier packaging machinery across East Africa. We empower businesses in food & beverage, pharmaceutical, cosmetics, chemicals, and even construction with solutions for sachets, stick-packs, boxes, and pre-glued cartons. Our reach spans Kenya, Uganda, Tanzania, Rwanda, Burundi, South Sudan, and Ethiopia, ensuring you receive the support you need to excel. Partner with Sachetpack and elevate your packaging game!
- We begin by collaborating with you to understand your specific product, production goals, and budget. Our experts will analyze your needs and recommend the most suitable packaging machinery and format (sachets, stick-packs, boxes, etc.).
- Based on your requirements, we present a customized selection of high-performance packaging machines along with a detailed quotation. This ensures you get the best solution for your investment.
INSTALLATION
We install, set up and commission the packaging machines that we sell to clients all over East Africa. Our team of experienced technicians has the knowledge and expertise to deliver reliable, high-quality installation services, ensuring that our clients’ packaging machines are effective and efficient.
- Installation process begins with preparing the site for the machinery, which involves assessing the available space, ensuring the area is free from obstructions, and making any necessary adjustments to the floor or utilities.
- Our team of experienced technicians then proceeds to unpack and assemble the machinery, following the manufacturer’s guidelines and safety protocols.
- Once the machinery is assembled, our team conducts a series of tests to ensure that the machines are operating correctly and efficiently. This involves checking the electrical and mechanical connections, verifying the accuracy and consistency of the packaging process, and identifying and addressing any issues that may arise.
SERVICING & PROVISION OF SPARE PARTS
Extend the lifespan and optimize the performance of your packaging machines with our annual servicing program. Our team of skilled technicians will thoroughly clean, inspect, repair, and restore your machinery, minimizing downtime and ensuring maximum functionality.
- Our experts analyse your machine, identifying potential issues and recommending the necessary spare parts to keep it running smoothly.
- We schedule servicing to minimize disruption and ensure your machines are back up and running quickly.
- Our team will recommend and provide genuine spare parts to maintain optimal performance and machine longevity.